What is eZee Ultimate and what services do I get for free?
1. Cloud Hotel Software(eZee Absolute):
eZee Absolute is a cloud-based property management system that enables hotels of all sizes and types to manage their day-to-day functions with ease. It gives property owners, managers, associates, and other staff members to run their operations with higher efficiency.
eZee Absolute has been developed based on SaaS (Software as a Service) Technology for small properties, hotels, motels, resorts, clubs, B & B\’s, small hotel franchisees, clubs, condo\’s, hostel and apartments to multiple Hotel Chains industries to present them with the web based system through the Pay per use concept.
The Hotel Booking Software covers all major operations with its robust features starting from online booking, check-in, check-out, house keeping, mini bar, banquet, maintenance and many more. In addition, eZee Absolute is offers interfaces with many third party software and hardware solutions like Financial Accounting System, Key Card Lock, Payment Gateways and Call Accounting.
For the management, eZee Absolute gives various report generating capabilities which allows them to generate report types according to changing requirement. All the data is stored on secured servers with redundancy in place which makes sure that your hotel stay operational 24×7. The online hotel software can be accessed anytime from anywhere from various devices.
2. Internet Booking Engine(eZee Reservation):
eZee Reservation is an Online Booking Engine which integrates seamlessly to the property website and gives clients the ability to book reservations, packages, and offers directly from the website. It lets you setup your entire property details through single dashboard while giving you direct access to key areas of functions of your property. Increase your global reach with eZee Reservation by providing clients with a superior booking experience.
Being cloud based, it does not require any kind of hardware or software upgrade, with a good internet connection and web browser to get started. eZee Reservation runs on all the major internet browsers and can be accessed from smart phones and tablets as well.
Booking Engine is full of innovative and thoughtful features that let hotel owners track all bookings and increase bookings through robust features. It is a perfect solution for individual hotels, hotel chains and resorts. The customization options offers full control over the branding and it fit naturally into the hotel’s website aesthetically.
Booking Engine once implemented and integrated into your hotel website, you can get details of visitors and prospective guests, as well as bookings directing into your eZee PMS or any other Hotel Management System. Its intuitive reporting system gives you up-to-the-minute report of the bookings your property has received through the internet.
Another great feature of eZee Reservation is the integrated Client Management System, which automatically updates itself each time a new booking is made. So you no longer need to manually manage your client relationships; eZee Reservation can do it for you by keeping an updated record or all clients. You can easily tap into these records for sending out regular newsletters and also keeping your customers apprised of happenings at your property.
3. Channel Manager(eZee Centrix):
eZee Centrix is a Channel Manager that helps hotels to manage their property’s rates and inventory on various channels/travel websites. eZee Centrix; a new state of the art channel manager give clients the tools to easily manage all property rates and inventory on various channels/travel websites. It will automatically update all the changes made on client’s end to all the channels instantaneously. eZee Centrix is connected with more than 70 international OTA’s.
Channel Manager can be accessed from anywhere at any given time through smart phones/tablets which keep you updated without any hassle no matter where you are. eZee Centrix ensures that your rooms are distributed globally by making your property connects to Global Distribution System (GDS) consisting of Amadeus, Sabre, Galileo and Worldspan.
In addition to GDS, we have a comprehensive list of channel partners with whom eZee Centrix is currently compatible with and we are new channels are always added on a regular basis. In today’s highly competitive market, global exposure is must and eZee Centrix is the right tool to attract new clientele.
4. Digital Restaurant Menu(eZee iMenu):
eZee iMenu is a Digital Restaurant Menu for restaurants. The application is a sleek and stylish way to present your menu items to your customers and providing them with a new interactive experience.
User-friendly interface offers a smooth navigation of the digital restaurant menu and ordering blazing fast. It will improve the customer service, efficiency and increase your revenue generation capability of the business. You can download iMenu today directly from Google Play Store or Apple App Store.
Restaurant can choose from three work modes in the Restaurant Menu Software which suits their operational style. The three work modes include View Only Mode, Guest Mode and Waiter mode. The robust features such as theme customization, item modifiers, POS integration, guest feedback and much more, gives restaurants all the tools required for easy management and increase efficiency.
eZee iMenu gives restaurants the freedom to adapt multiple types of menus and update menus without hassles according to the changing requirements. eZee iMenu is available for download from Apple App Store and Google Play Store.
5. Digital Feedback System(eZee iFeedback)
eZee iFeedback is a versatile online feedback system for hotels and restaurants which allows to build stronger relationships with guests and customers. Complete freedom on how and when to collect feedback from clients. Powered with robust features, eZee iFeedback will give hotels and restaurants, complete freedom when engaging customers.
Customer feedback is of the vital importance for a business to be successful and they are the heart of every successful business. In the hospitality industry without satisfied and happy customers, it would be impossible for hotels and restaurants to be successful and constantly grow.
eZee iFeedback will adapt naturally with hotel and restaurant operations, enhance overall customer service, and provide a strong community for future success. The Feedback System allows guests to send their valuable feedback from a traditional PC, tablets and smart phones. eZee iFeedback is integrated with other systems from eZee and provides seamless user experience to the staff as well as the guests.
The system automatically collects the various surveys and presents in the easy to understand graphics to the management. eZee iFeedback powered by features which can adapt to any operational style of the hotel or restaurant.
6. Mobile Hotel App(Appytect):
Appytect is a mobile app builder for hotels, designed and developed specifically for the hospitality industry. You can build a custom mobile app for your hotel with complete branding and features meeting your specific requirements. Robust customization options will highlight hotel’s brand and provide convenience in promoting hotel facilities and nearby attractions and destinations.
Smart phones in recent times have become the most widely used devices for researching holidays and slowly becoming the main source of bookings for the hotels. To reach out to maximum number of people, hotel mobile app can go long way. Hotel can have their Android Hotel App and iPhone Hotel App easily without any hassles with Appytect. Hotel Mobile Apps can provide hotels with a new mode of communication with their guests and build long term loyalty.
Mobile App Builder can build the hotel App you are looking for and can your hotel significantly increase revenue. In addition, hotel mobile app can provide a new platform through which the guests can directly book with their favorite hotels with built-in mobile booking engine.
You can publish the App on Google Play Store and Apple App Store under your hotel’s branding. The dedicated App will provide you complete control over your digital marketing strategy.
Cloud Restaurant POS (Coming soon):
including a myriad of 3rd party software and hardware integrations, our online restaurant management system is designed to cater all F&B businesses and simplify operations.
Hotel Website with basic SEO:
In today’s world, a responsive hotel website is a must have, to capture the technology now travelers and make the most of the billboard effect. Additionally, we will help you uplift your hotel website ranking by elementarily optimizing it with accurate keywords and making it search engine friendly.
Facebook and Google business page:
Giving you a rocking entry in the world of social media, we will create a free Facebook AndGoogle Business Page for you to enrich your social media marketing.
Major OTA Contracting:
eZee has established a seamless interface with 100+ major travel booking sites. We understand the pain of hotelier to establish the contract with major OTA. Thus, having direct contacts with major OTAs we take responsibility of getting your contracting and listing on OTA done.
Online Payment Gateway:
Along with a free hotel website, with eZee you even get payment gateways that allows you to easily accept payments from hotel guest booking from your website.
24X7 Live Technical Support:
Avail our signature 24×7 live support for at no cost. You can get in touch via live chat, skype, email and phone.
Software Implementation & Training:
Our on-boarding program includes complete online configuration and implementation of your hotel data with eZee Ultimate followed by unlimited training that meets your needs.
Why is it free? What is the catch?
It is pretty simple, creating a win-win situation for both of us, we make money only when you make money.
That means you get to use all of eZee solutions and services for free and you only pay a small transaction fee on online bookings.
Most frequently asked questions:
- What is eZee Ultimate exactly?
eZee Ultimate is an amalgamation of eZee’s best hospitality software solutions- like online hotel management software, internet booking engine, channel manager, digital restaurant menu, digital feedback system, mobile hotel app, cloud restaurant POS (Coming soon), hotel website with basic SEO, online payment gateway, Facebook and Google business page, software implementation & training, major OTA contracting and more. eZee Ultimate allows you to use all these services and more for free while charging a discounted transaction fee on online booking
- What is the difference between eZee Ultimate and other plans you have?
eZee Ultimate is a plan which allows you to use eZee’s leading edge hospitality solution for free. The only thing you pay is a cheap transaction fee on confirmed bookings.On the other hand, in our subscription plan, you pay a fixed subscription fee on a monthly, quarterly or yearly basis.
- What do I have to loose if I don’t enroll with Ultimate?
You will be depriving yourself of using cutting edge hospitality solutions, which 5500+ hoteliers around the world are benefiting from. Additionally, you will end up paying a great deal if you choose over the free technology offered by us.
- How is it possible for eZee to provide services at such a cheap rate?
All our products are tried and tested and as 10 years in the industry really counts, we already possess the complete hospitality solutions and have achieved excellency in providing quality training and implementation. Additionally, we put more efforts on quality of the service rather than on marketing thus enabling us to provide solutions at discounted rates.
- I already have a website, would you modify my website when required?
If you already have a website running, we would implement basic SEO for better ranking and increase the number of visitors to your website. As your website would have been designed and coded by other designers we won’t be able to work on the design.
However, If you wish you can completely revamp your website to our template, we would be happy to do it for you.
- When will the cloud POS be available?
Our Cloud POS is scheduled to be available for public usage by September 2016. Till then, we have an On-premise POS available which has an interface with our Cloud PMS. You can avail as per the standard cost.
- Is digital feedback system linked with Tripadvisor?
Yes, it is, your guest have an option to give feedback on TripAdvisor as well. However, as TripAdvisor will only accept review from the guest directly and not from any third party, you will not be able to post the review yourself.
- Will there be customization and enhancement done for our property?
Customization and enhancement are not part of the standard offering. However, you can get in touch with our support team and they can look into your request.
- Does eZee Ultimate includes of various third party hardware and software integration ?
No it does not, we do offer various integrations such as door lock, financial accounting systems, SMS Notifications, credit card processors and more but it can be availed at a standard rate.
- What do I have to loose if I don’t enrol with Ultimate?
You will be depriving yourself of using cutting edge hospitality solutions, which 5500+ hoteliers around the world are benefiting from. Additionally, you will end up paying a great deal if choose over the free technology offered by us.
- How much time will it take to execute all your services and get it running?
The implementation time varies from case to case. In majority of the cases, once we receive all the required details from you accurately, it takes 1-7 working days to implement the PMS, Channel Manager and Booking Engine each.
The new SEO optimized website and Feedback management system can take another 5-15 working days. Additionally, the training period again varies from person to person, but generally can be concluded in 5-15 days.
None of this is to be taken as the final time frame, as each hotel is different thus it can be concluded sooner or can be extended as well
- Is there a trial available for all the solutions?
We have the trial versions available for all our products on their respective websites. Feel free to try any of them. Or you can start simply start using eZee Ultimate- the services are for free and we only charge a transaction fee on confirmed bookings.
- Can you guarantee a minimum number of bookings from the website?
We provide you with a Search Engine Optimized website and create a Google Business page which will get you better search rankings. As a result you get more visitors on your website, who can book at your property from the booking engine. However, the visitors depends on the number of people searching about your property or your region.
- If any guest cancels the booking or is a no show, how will that be calculated?
Our program calculates all the online bookings received at your property. It will automatically remove the no show booking from the monthly billing invoice. If the booking is cancelled prior to payment, even the cancelled booking would be excluded from the bill.
- How is the monthly bill calculated?
We have developed a program that calculates all the online bookings you receive. It will automatically remove all the no-show and unpaid cancelled bookings and send you the invoice for confirmed/realized bookings